Question 1

How do I pay?

Accepted Answer

By bank transfer to the marketplace's account. After checkout you'll see the bank details and the exact amount to transfer. Use your order reference as the payment reference.

Question 2

How do I send my payment slip?

Accepted Answer

Upload a photo or screenshot of your bank transfer slip on your order page. It is private and only our payments team can see it, and it is deleted once your payment is verified.

Question 3

When is my order confirmed?

Accepted Answer

Once our team has checked that your transfer has reached our bank account. Sending a receipt alone does not confirm payment.

Question 4

Can I buy from several shops at once?

Accepted Answer

Yes. You check out once and pay once. Each shop then prepares and ships its own items, and delivery is charged once per shop.

Question 5

Do I need an account to order?

Accepted Answer

No — guest checkout is available. You'll receive a secure link to track your order.

Questions, answered

How do I pay?

How do I send my payment slip?

When is my order confirmed?

Can I buy from several shops at once?

Do I need an account to order?