Terms of sale

These terms apply when you use https://lamaa.lk (Lamaa.lk, "we", "us") and place an order. Lamaa.lk is a marketplace: you buy from independent makers through our checkout. By creating an account or placing an order you agree to these terms and to our Privacy policy.

Your account

- Give us correct details and keep your password private. You are responsible for what happens under your account. - Tell us at once if you think someone else has used it. - We may suspend accounts that break these terms or the law.

Orders and payment

- Prices are in Sri Lankan rupees (LKR) and are shown at checkout, with any delivery fee. - Orders are paid by bank transfer to the marketplace's bank account. Use the exact amount and the order reference shown on your order page. - After you transfer the money, upload your payment slip on the order page. An order is confirmed only after our team has verified that the transfer has been received. - Payment slips are used only to verify your payment and are deleted from our storage afterwards (see the Privacy policy).

Payment window

Items are reserved for you for a limited time after you place an order. If we do not receive your payment in that time, the order is cancelled automatically and the items are released.

Delivery

Each maker prepares and ships their part of your order, so one order can arrive in several parcels. Delivery times and fees are shown at checkout and in our Shipping policy. Please give a correct address and phone number.

Returns and refunds

See our Returns policy. Damaged or incorrect items must be reported within 7 days of delivery with your order reference and photos. Personalised or made-to-order items may not be returnable unless faulty.

Makers and listings

Makers are responsible for their listings, prices and the quality of their work. We review shops and may remove listings that are inaccurate, are not the maker's own work, or break the law or our guidelines.

Reviews and content you upload

Reviews and images you upload must be your own, honest and lawful. You allow us to display them on the site. We may remove content that is abusive, misleading or unlawful.

Acceptable use

Do not misuse the site: no attempts to break into accounts or systems, scrape or overload it, upload harmful files, or place orders you do not intend to pay for.

Our responsibility

We work to keep the site accurate and available, but it is provided "as is". To the extent the law allows, we are not liable for indirect losses, or for delays or failures caused by events outside our control. Nothing here limits rights you have under Sri Lankan consumer law.

Changes and governing law

We may update these terms; the date above shows the latest version, and the version in force when you place an order applies to that order. These terms are governed by the laws of Sri Lanka.

Contact

https://lamaa.lk/contact or WhatsApp +94 77 241 2522.